Fedex Operation Mangement

The organizations name and main line of business FEDEX conjunctions Logistics 2. Specific type of operation Air and Ground Deliin truth Specializing in abutting Day Delivery 3. Describe the nature of operations process sacrificen your newfound understanding of operation management and productivity a. Service and product build i. Supply Chain management ii. Next Day Delivery Services b. Quality management Customer oriented business People First philosophy c.Process and capacity use of available technologies (web based tracking system) to enable customers real time access to information related to their packages to increase customer satisfaction labor employees to think of innovation as part of their day to day job d. Location sites located locally and globally (over 220 countries) e. Layout and design operated and owed independently f. Job radiation pattern based on parcel shipping through ground and air, e-commerce and business service of processs g.Supply Chain Manage ment h. Inventory Management use improved engineering function to meet its goals i. Scheduling 24 hour shipping operation globally 4. Maintenance Owns and operates and maintains over 90K ground vehicles 663 aircrafts in more than 375 airports 5. Global outline of the Organization FEDEX is the embodiment of operation management. The company started out as shipping company in 1971 to a multibillion dollar corporation with current revenue of $42. 7 billion in the current fiscal year.Originally FEDEX started with freight delivery through ground and air which expanded to four divisions FEDEX Express, Ground, Freight, and Services. FEDEX success in todays business due to their diligence in addressing Basic Management Functions planning, organizing, staffing, leading and controlling as well as addressing the ten critical decisions associated with a very successful business. FEDEX CEO and founder Mr. Fred Smith planning his organization from fledgling company offering delivery of small p ackages and documents to approximately 25 cities in the linked States.His efficient ideas of outlining delivery service in the computer information age was outstanding not only did his idea went to fruition became FEDEX blue print for success. He organized his corporation by having locally owned company can concentrated on specific needs of that area through FEDEX business pattern not only minimize staffing overhead, it also gave the independent companies the flexibility they need without losing control of core principles is a owing(p) example of successful and triumphant Corporation in the modern era.FEDEX address their ten critical decision areas by incorporating it through their mission, strategies and values. Their customer centric mission People First Philosophy embodies their service and product design. Their process and capacity is addressed again through customer satisfaction by utilizing modern technology such as the internet to give real time in-transit information on t heir packages and tasking the employees to think of innovative ways to operate as part of their day to day job is a great example of empowerment to improve the work place resulting in efficient ways to operate.Independently owned and operated sites are another way to save money in lower overhead cost. This also allows the site to concentrate on the particular requirements of the customers in that area. FEDEX is in the forefront of a successful business because of how they employ and use operation management techniques and addressing the ten critical decision areas through their mission, strategies and values that centers on employees and customers.